Mercer Super has again been awarded top spot in the latest Roy Morgan customer satisfaction survey, as Best Retail Super Fund - Australia.
The research company’s survey results for August, September and October 2019 found Mercer Super customers are more satisfied with their super and related services than members of any other Australian fund in the retail superannuation category.
Cambell Holt, Mercer’s Chief Customer Officer explains, “We put our members at the heart of everything we do, and we’re committed to helping every member create a better life for themselves and those they care about. It’s our responsibility to help our customers make the most of their super, and provide help when and where they need it.”
Roy Morgan’s Customer Satisfaction ratings are collected from surveys of about 50,000 Australians annually – the world’s most comprehensive ongoing single source survey. The Mercer team are proud to see our efforts around continuously improving our services being recognised by our members.