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COVID-19 updates

We know this is an extremely difficult time for Australians, especially financially. Our priority is to keep you informed about the changes, help you understand what the changes mean for you and provide support, so you can make the best decisions for your own personal circumstances. 

This is why we've created this page to help you navigate COVID-19. Here you will find up to date important information on government changes to the super and pension system, market updates and much more. 

Our helpline is also experiencing higher than average call volumes so we'll share some handy self—serve information to help you avoid waiting on hold. 

Latest COVID-19 news 

Insurance claims during COVID-19

Members who lose their job, are stood down or have reduced working hours due to COVID-19 will not have their TPD cover affected, if the TPD claim is lodged before 31 March 2021.

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Mercer Super protect yourself against scammers - man on laptop
Protect yourself against scammers

Australia’s financial regulator warns that scammers are using the spread of COVID-19 to go after your super and steal your personal details.

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Mercer Financial Advice: COVID-19

Mercer Financial Advice puts COVID-19 into context to help you make informed decisions.

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Market update: A tale of two curves

We look at the global economic fallout from COVID-19 and how your super is weathering the storm.

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Video: COVID-19 market volatility

With the help of Mercer’s Robyn Fisher we unpack the market volatility caused by COVID-19 and what this might mean for your super.

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A glimmer of hope amid COVID-19

We look at five reasons to feel optimistic despite COVID-19 continuing to disrupt the investment market.

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Markets continue to react to COVID-19

As we continue to see volatile local and global investment markets respond to COVID-19, we look at what this means for you and your super.

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COVID-19:Supporting our pension members

The Federal Government recently reduced the minimum drawdown rates for account-based pensions. Here's what you need to know.

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Coronavirus: Take the long view

Markets have fallen sharply but long-term investors can ride out the storm.

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COVID-19 update: Accessing your super

The Federal Government has just announced that eligible individuals will be able to access up to $10,000 of their super. Here's what you need to know.

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Covid-19 in investments - Mercer Super AU
Impact of COVID-19 on super investments

Our global team of investment experts are working tirelessly to help protect your retirement outcomes from market volatility. Here's what you need to know.

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Long-term view a vaccine to panic

Coronavirus concerns have continued to impact global share markets in recent days.

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FAQs and how to self serve tips

Our helpline are experiencing higher than average call volumes so here are some handy self—serve tips and FAQs to help you avoid waiting on hold. 

Switching my investments option FAQs

Wondering if you should switch your investment options and also how to do it? Check out our FAQs here.

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Minimum drawdown requirements FAQs

Want to know more about the temporary super minimum drawdown rates and how to apply? Check out our FAQs here.

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Temporary access to super FAQs

Want to know more about accessing up to $10,000 of your super due to COVID-19? Check out our FAQs here.

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Insurance within super FAQs

Want to know more about how COVID-19 may affect your insurance? Check out our FAQs here.

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Claiming financial hardship

Find out if you’re eligible for early release of your superannuation under financial hardship.

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Contact Mercer Super AU for all of your superannuation and financial planning queries.

Mercer Super Trust: 1800 682 525, +61 3 8306 0900
Pension: 1800 671 369, +61 3 8306 0906

8am - 7pm (AEST/AEDT), Monday - Friday

Mercer Super Australia has offices in Melbourne, Glen Waverley, Sydney, Paramatta, Canberra, Brisbane, Adelaide and Perth.

Select your closest office location:

Wheelers Hill